'Classic' Help Desk and Knowledge Base

How to upgrade from 'classic' v8.x to v10.x (estimate a few minutes) - End of support Jan 1, 2019

How to upgrade from v8.x 

  • The management console is upgraded 
  • Sign.exe is upgraded
  • Copy and forward your license key to info@xink.io, and we'll return your upgraded license key with download instructions. 

How to upgrade the management console

  • Install on top of your existing installation and it will upgrade automatically.
  • Copy/paste upgraded license key.

How to upgrade Sign.exe

  • Copy Sign.exe file from the install folder to your NETLOGON share - or wherever you execute it:   
    C:\Program Files (x86)\eMailSignature\Sign.exe

How to verify upgrade OK 

  • The console and Status Monitor show latest version.
  • Users will update the Status Monitor when they execute Sign.exe (typically during domain logon).

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