FAQs

Contains the most commonly asked questions.

Where is the user log?
The user log is found in CONFIGURATION menu: The user log contains deployment settings, status messages and error codes. It is used when trou...
Tue, Jul 7, 2015 at 12:15 PM
How to release licenses
Every time a user runs the Sign.exe file, a license is being used.  When no more licenses are available, email signatures are no longer updated. U...
Mon, Nov 14, 2016 at 7:59 AM
How to add licenses
Every time a user runs the Sign.exe file, a license is being used. When no more licenses are available, email signatures are no longer updated. Users...
Mon, Mar 9, 2015 at 1:54 PM
What is the best image format?
Best Practice Use .JPG format.  Use image in 100% dimension (do not scale height and width in HTML).  Make sure you add h...
Mon, Mar 9, 2015 at 1:55 PM
How to get rid of Times New Roman?
When you use Outlook 2010, you usually get one line with Times New Roman font just before your email signature begins. Is there any way that I ...
Mon, Mar 9, 2015 at 2:17 PM
Can user email signature selection remain unchanged?
Yes, you can deploy OPTIONAL email signatures without changing users default settings. 
Mon, Oct 6, 2014 at 10:42 AM
What are the system requirements?
You install the software on a Windows desktop PC (or Windows Server if you prefer).   Operating System: Windows. Microsoft Ou...
Mon, Mar 9, 2015 at 1:57 PM
How to style your email signature links
Many email clients insert a default blue link around the email address and web page. In Outlook, you will not see it when you create your e...
Mon, Mar 9, 2015 at 1:59 PM
Is Exchange Server required?
No, Exchange Server is not needed, and installation on Exchange is only required when managing Outlook Web email clients and mobile devices.
Mon, Mar 9, 2015 at 2:03 PM
Can it be used to standardize signature lines produced by Mobile devices and Tablets?
  Yes!...the Mobile module is available, for use in this scenario. Email signatures on corporate emails can impact branding and help deliver t...
Mon, Mar 9, 2015 at 2:07 PM